Cancellation & Participation Policy
By booking an activity with Zanzibar Kite Paradise, you agree to the following terms:
Health & Safety
- Participants must be in good health and report any medical condition that could affect their participation.
- Participants must know how to swim.
- Instructions given by the instructor (safety rules, navigation, equipment use) must be strictly followed.
Equipment Responsibility
All equipment must be used with care. Any loss or damage due to non-compliance with instructions may be charged to the participant.
Schedule
- Please arrive 15 minutes before the course start time.
- Late arrivals or early departures will not be eligible for a rescheduled session or refund.
Cancellation Terms
- Cancellations made within 24 hours of the course start time will incur a fee equal to 50% of the lesson price.
- No-shows or last-minute cancellations may result in full charges and are not refundable.
Right to Refuse Participation
Zanzibar Kite Paradise reserves the right to refuse or interrupt participation if:
- A participant's health condition poses a risk to themselves or others
- A participant fails to follow safety instructions or behaves inappropriately
For any questions, please do not hesitate to contact us directly.